published by Government Technology Press in Sacramento. More than
2000 copies were sold at the original price of $295 (U.S.). Now,
completely revised and published by McGraw Hill in May. Includes 2
disks containing an additional 600 pages of reference material.
Creating a Request For Proposal is a risky business! Public and
private sector bodies spend millions of dollars each year
developing RFPs for information technology. Unfortunately, many of
these RFPs have serious deficiencies. Sometimes, requirements are
vague or incomplete. Other times, the RFP itself is poorly written
and difficult to understand. Often, both the selection process and
the evaluation criteria are ambiguous.
THE REQUEST FOR PROPOSAL HANDBOOK provides you with valuable
reference material, extensive examples, and many ideas which will
improve your next RFP. This book will help you bullet-proof your
next RFP process.
CHAPTER 1: FUNDAMENTAL ISSUES
What is an RFP? When is it used? How much effort is warranted?
Advantages and Disadvantages; Other Procurement Options
CHAPTER 2: POLICY ISSUES
Different Approaches; State of Alaska; State of Washington
(Information Technology); Yukon Government
CHAPTER 3: THE RFP PROCESS
Elements of Success; Examples of the RFP Process; Designing Your
RFP Process; Using checklists; Typical timing; People Issues;
Important Lessons; Changing the RFP Process; Certifying Compliance
CHAPTER 4: THE RFP DOCUMENT
How much information? What goes in an RFP? Sample Tables of
Contents; Sample RFPs; Problem-solving Features of an RFP;
Important RFP Add-Ons; Guidelines & Templates
CHAPTER 5: DEALING WITH SUPPLIERS
How To Identify Suppliers; Some important numbers; When can a
contract be awarded without an RFP? Common Concerns
CHAPTER 6: THE EVALUATION PROCESS
What is an evaluation? Scoring Systems; What are the steps in an
evaluation? Examples of Actual Evaluation Procedures; Evaluations
Don't Always Work As Intended
CHAPTER 7: THE BUILDING BLOCKS OF THE EVALUATION PROCESS
The Eight Building Blocks; Establish Compliance; Score the
Proposals; Impose Upset Levels; Evaluate the Cost; Develop a
Short-List; Interview Suppliers; Best and Final Offers; Reference
Checking; Standardizing the Evaluation Process
CHAPTER 8: ENDING THE PROCESS
Introduction; Confirm the Winner; Finalize the Contract; Release
the Results; Dealing with the Losers; Complete the RFP File
CHAPTER 9: SUPPLIER COMPLAINTS AND PROTESTS
Policy Requirements; Promote Fair and Open Competition; Discourage
Supplier Protests; Provide an Effective Dispute Resolution
Mechanism; Some Examples of Policies and Practices
You will receive 2 disks with more than 600 pages of reference
Index of Disks A and B
Reference *2 - Acquisition and Disposal of Information Technology
Resources in Washington State Government, State of Washington, 18
pages, April 1995.
Reference *6 - State of Utah, Request For Proposals (RFP)
Competitive Process, Policy and Procedures Manual, 19 pages, 1989
(as amended May 1995).
Reference *9 - Procurement Policies and Procedures Handbook,
Commonwealth of Massachusetts, 125 pages, 1996 (revised 1997).
Reference *13 - Appendix C - Solicitation Resources Including
Model RF(X), Information Technology Policy Manual, State of
Washington, 38 pages, March 1997.
Reference *14 - Government of Yukon, Contracting Regulations and
Contracting Directive, 26 pages, March 20, 1995.
Reference *16 - Procurement Policies and Procedures Manual, State
of Alaska, 34 pages, 1998
Reference *21 - Ministry Guide to Preparation of a Request For
Proposal, Province of British Columbia, 35 pages, Aug. 21, 1997.
Reference *22 - Departmental Guide to the Preparation of a Request
for Proposal, Province of Nova Scotia, 30 pages, 1997.
Reference *24 - Departmental Guide to the Evaluation of a Request
for Proposal, Province of Nova Scotia, 12 pages, 1997.
Reference *28 - Request For Proposal, Information Technology
Professional Services, Dept. Of Labor & Industries, State of
Washington, 137 pages, March 7, 1997.
Reference *31- Model Request For Proposals, Dept. Of
Administration, State of Alaska, 50 pages (plus attachments),
Reference *33 - State Information Processing Services, State of
North Carolina, SIPS Development Convenience Contract, RFP
#SIPS019, Aug. 27, 1997, 112 pages.